Phones 4u Limited (‘P4U or ‘the Company’) in administration- UPDATE Re:Policy Administration Services

Published at 17:28 PM on 17 September 2014

Further to the announcement on Monday 15 September that Phones 4u Limited (P4U) has been placed in administration, Dan Yoram Schwarzmann, Douglas Nigel Rackham, Robert Jonathan Hunt and Ian David Green have been appointed as joint administrators to P4U’S insurance arm, Policy Administration Services Limited (PAS).

The administrators are working closely with London General Insurance Company Limited, the insurer of the plans sold by PAS to ensure that customers continue to receive a good service under their insurance policies.

London General Insurance Company Limited is outside the P4U group and is unaffected by the administration process.

Dan Schwarzmann, joint administrator and PwC partner, said:

“We would like to reassure all policyholders with an active Phones 4u Care or Premierplan mobile phone insurance policy that your policy remains in force in accordance with its terms and conditions.  

“Your insurance premiums are safe and we are working with London General to maintain claims and related services under your policy.  

“Unfortunately there will be some unavoidable short-term disruption to the normal customer service and claim processes. We apologise for any inconvenience that this will cause.

“Further information about claims already in progress or how to make a new claim will be provided on the Phones 4u website as soon as it is available.”

Phones 4u Care customers: Please call 0333 222 6730 for further information

Premierplan customers: Please call 0333 220 5466 for further information


Notes to editors

1. On 15 September 2014 Robert Jonathan Hunt, Ian David Green and Robert John Moran of PwC were appointed as administrators to Phones 4u Limited (P4U), a leading independent mobile phone retailer with an annual turnover of £1 billion, operating from more than 700 outlets with 5,596 employees.

2. Other companies in the P4U group which do not have any trading assets, but have also entered administration are : 4u Wi-Fi Limited, 4u Limited, Jump 4u Limited, MobileServ Limited, Phosphorus Acquisition Limited, Phones 4U Group Limited, Phones4u Finance Plc

Policy Administration Services Limited: Dan Yoram Schwarzmannm, Douglas Nigel Rackham, Robert Jonathan Hunt and Ian David Green have been appointed as joint administrators of Policy Administration Services Limited to manage its affairs, business and property as agents without personal liability. All are licensed to act in the United Kingdom as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.

The joint administrators are Data Controllers of personal data as defined by the Data Protection Act 1998. PricewaterhouseCoopers LLP will act as Data Processor on their instructions. Personal data will be kept secure and processed only for matters relating to the administration.


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