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13 November 2018

How to meet rising consumer expectations at an affordable cost

By Tom Woodham, Digital Supply Chain Leader In my last blog, I described how online consumer goods companies have helped to boost shoppers’ expectations to a potentially unrealistic level, by providing them with a great service for a low—or no—cost. The challenge this industry now faces is working out how...

Costs and capacity - a challenging cocktail for UK hotels

By David Trunkfield, UK Hospitality and Leisure Leader There was a mixed mood among the CEO panel at our recent UK hotels forecast 2019 launch event; Surinder Arora - Founder and Chairman of The Arora Group, Christopher Cowdray - CEO of The Dorchester Collection, Shane Harris - CEO of Jupiter...

05 November 2018

Fit for the future: Keeping pace with the shifts in social trends and tenant expectations

Talking to people working across real estate, the focus of conversation is no longer whether the sector is on the cusp of a dramatic shift – that’s pretty much taken as read – but rather why and how to respond. Some say we’re closing in on a turn in the...

24 October 2018

Do you have the resilience needed to keep pace with technology change?

By Alyson Reeves Law firms have a tough few years ahead of them and will need to exhibit some extraordinary resilience over the next few years, based on the results of the 2018 PwC Law Firms’ Survey Speed of technology change is clearly of great concern for law firms and...

21 October 2018

Are law firms taking advantage of emerging technologies?

By David Moloney I’m always interested in the results of the annual PwC Law Firms’ survey, particularly when it comes to looking at how the sector embraces technology. Similar to last year, the top three priorities for law firms’ business support functions are ‘use of technology’, ‘improvements in legal service...

19 October 2018

Esports: What happens when the regulator comes in?

By Andy Fahey, Esports Lead The esports ecosystem has often, and at times unfairly, been described as like ‘the wild west’. This is a tongue in cheek swipe at its lack of structure and governance, and the easy entry into the market by various speculators from the serious to the...

15 October 2018

Signed, sealed, delivered – and then (often) returned

By Tom Woodham, Digital Supply Chain Leader There was a day—not even that long ago—when we all used to visit retailers for the express purpose of buying products and bringing them home. Today, of course, things have moved on, and ‘shopping’ often means ordering something online and waiting for a...

10 October 2018

Six tips for professional services leaders looking to embrace Artificial Intelligence

By Euan Cameron We recently held a round table event for professional services leaders where we discussed Artificial Intelligence (AI) and the benefits available to businesses who embrace it. As a group we discussed a broad range of productive use cases and many examples of positive deployment. But we also...

01 October 2018

Our 2018 E&M Summit: cutting through the uncertainty to target the opportunities

By Mark Maitland Last week, we hosted our 2018 Media Summit, a fast-paced 90-minute session attended by over 120 industry leaders and decision-makers at London’s iconic Picturehouse Central. The audience experienced a whistle-stop tour of the findings from our latest UK Entertainment & Media Outlook – and enjoyed a series...

Beyond Brexit - Engineering and construction: An industry that needs to work together

By Robert Walker In my previous blogs, Where are my people? and Is my supply chain prepared? I've been sharing some thoughts on the impact of Brexit on Engineering & Construction. As I've mentioned before, this came from the fact that many industry CEOs and leaders I've spoken to are...

Beyond Brexit - Engineering & construction: Is my supply chain prepared?

By Robert Walker As I mentioned in my last blog, Where are my people? I've been having more and more conversations with CEOs and leaders of Engineering & Construction businesses about the impact of Brexit. Many of them have expressed major concerns about the industry’s readiness for leaving the EU....

Beyond Brexit - Engineering & construction: Where are my people?

By Robert Walker In recent months, I’ve been having more and more conversations with CEOs and leaders of Engineering & Construction businesses about the impact of Brexit. Many of them are starting to express major concerns about the industry’s readiness for leaving the EU. It’s not hard to understand why....

24 September 2018

Embracing AI in manufacturing presents a massive opportunity that the UK must not pass up

By Rob McCargow When it comes to the adoption of new technologies, the UK findings from PwC’s Global Digital Operations Study 2018 paint a mixed picture, to say the least. On the positive front, the top three technologies that UK manufacturers say they’ve adopted are predictive maintenance (already implemented by...

21 September 2018

Four key barriers to digital transformation in retail and how to overcome them

By Steve Ingram, Director Last week I had the opportunity to be part of a PwC workshop with a group of retailers and suppliers - all with an interest in accelerating digital transformation in their organisation. Discussions were always going to be interesting. Four common barriers emerged and naturally the...

13 September 2018

The growing presence of the UK in esports

By Andy Fahey, Esports Lead Irrespective of the political or social landscape of a particular time, the UK has always done exceptionally well at putting on big sporting events. Well organised and well supported, the British people have a great record in getting behind these big occasions, using sport as...

11 September 2018

Why manufacturers must take their existing workforce with them as they advance to Industry 4.0

By Cara Haffey As manufacturers digitise their value chains from supplier to customer – a transformation widely termed “Industry 4.0” – they’re undertaking fundamental shifts in how and where they operate and transforming what it is they offer their customers in the process. These changes are driven partly by technology...

12 July 2018

Coming together to boost inclusion: How the diversity in hospitality, travel and leisure charter is providing a rallying point for industry-wide action

By David Trunkfield, UK Hospitality & Leisure Leader Diverse businesses are stronger businesses. I see this every day across my work with clients and colleagues. The reasons are plain to see. Diversity brings fresh perspectives into decision making. Business leaders better reflect the customers they serve. And great talent wants...

11 July 2018

Navigating new consumer shopping habits

By Jacqueline Windsor, Partner Behavioural science has consistently found that habits are essential to human happiness - as shoppers, a regular and frequent routine allows us to navigate the myriad of available shopping options. The retail sector has long benefited from stable consumer shopping habits, allowing retailers to predict shopping...

30 June 2018

Avoiding risks in Construction isn’t about luck – but about asking the right questions

By Chris Scudamore The other day I was discussing today’s risk landscape with the Executive Team of a sizeable Engineering & Construction client. The conversation turned into a debate about the geographies and types of projects they’re currently avoiding, in order to minimise their risks and maximise the chances of...

01 June 2018

Drones revolution could lift construction and manufacturing sector to new heights

By Rob Walker, Engineering and Construction leader in the UK While drones are already providing cheap and efficient ways to map a number of construction sites, tracking the process against schedule and original design, new research from PwC predicts their use could rapidly rise across both the construction and manufacturing...