11 posts categorised "Steve Jennings"

09 December 2016

The Connected Home: Is It Anyone’s Game?

By Steve Jennings & Jonathan Scott Our work on the Connected Home has identified 10 different developments that likely represent the practical reality of the future of the connected home. Today we launch our thinking on the final five developments we have identified.[1] These developments are the 10 kinds of...

23 May 2016

Innovation in the energy utilities sector

By Steve Jennings The unprecedented pace of change in the energy utility sector makes innovation more important than ever – but also creates a new challenge to understand what innovation means today. Truly innovative companies are using disruptive thinking, cutting-edge technologies and modern ways of working to create new products...

22 March 2016

Customer engagement in an era of energy transformation

By Steve Jennings Competition in the UK retail energy market is getting hotter – the number of suppliers has more than doubled in the last few years with 414,000 customers switching their electricity supplier in February––a 55% increase compared to the previous month. There are now 35 domestic energy suppliers...

14 December 2015

PwC's UK Power & Utilities Leader on the impact of Paris agreement and decarbonisation of the power & utilities industry

By Steve Jennings The Paris Agreement was adopted on Saturday night to a standing ovation. We asked Steve Jennings, PwC’s UK Power & Utilities Leader, to explain why climate change is important and what it means for the power and utilities industry. For our latest updates follow us @pwcclimateready or...

07 December 2015

UK energy policy under the new government: who are the winners and losers?

By Steve Jennings It is a little over six months since Amber Rudd became Secretary of State for Energy and the period since then has been busy. Government has acted swiftly to bear down on the costs of renewable energy and security of supply has been elevated up the agenda....

16 November 2015

Energy 2020 – Becoming digital normal

The message in our recent publication Energy 2020: Who will be the Winners? is simple: energy suppliers can no longer rely on their heritage and traditional expertise to compete in the market of the future. This week we will publish the latest instalment in this campaign looking at how utilities...

26 October 2015

Choices in energy - insight from Energy UK's annual conference

By Steve Jennings We were very pleased to sponsor for the third year running, the 3rd Energy UK Annual Conference which was held on Wednesday 21 October. Its theme ‘Choices in Energy’, allowed the speakers and delegates to explore the many directions our industry could take in the coming years....

19 October 2015

Energy 2020 – Who will be the winners?

By Steve Jennings We are proud to sponsor this year’s Energy UK Annual Conference on Wednesday 21 October which will focus on ‘Choices in Energy’. This is a particularly fitting theme given the trends we are seeing in the energy supply market: technological innovation, localisation and more intense competition. These...

23 June 2015

UK Energy and Climate Policy Under the New Government: Evolution, not Revolution

By Steve Jennings, UK Power and Utilities Leader Having confounded the pollsters and returned to power with a slim majority, many commentators might have expected the new government to make a decisive break with the coalition’s energy and climate policies of the last five years. However, despite now being in...

17 December 2014

Complaints handling culture must change

By Steve Jennings, UK Power and Utilities Leader Over the past year, energy companies have had to contend with criticism from politicians, the media and the regulator, Ofgem. Only this week, the Energy Ombudsman released a statement confirming that it had received 5,102 complaints during the month of November–the third...

21 October 2014

Energy 2020 Tracker - Keeping energy in balance

By Steve Jennings, UK Power and Utilities Leader The ‘energy trilemma’ is a well-used term to refer to the challenge of managing the sometimes conflicting objectives of reducing our carbon emissions, ensuring security of supply and maintaining affordability of energy prices. But the question is, are we making progress against...