8 posts categorised "Stephen Tebbett"

December 09, 2020 Debt management and COVID-19 - why lenders should act now The pandemic has created a number of exceptional challenges for lenders. They should act now to prepare their debt management operations.

September 10, 2019 Five practical things that drive performance Success isn’t just about measuring performance, it’s about driving it - Five practical things a company can do to drive performance.

May 21, 2019 Do you know which of your customers are losing you money? Every customer is making the business money and from a gross margin that should nearly always be the case.

February 19, 2019 Helping customers in need can be hard work but rewarding! Operational Restructuring experts, Niall Cooter and Stephen Tebbett, look at how companies can and should help customer in need.

September 13, 2018 Technology in tailored collections Growing sophistication is required to deliver continuous improvement in the credit and collections environment. This includes not only the strategies applied but the technical solutions available to credit and collections teams.

July 27, 2018 Nudging consumer debtors towards better payment behaviours By Stephen Tebbett and Niall Cooter. With household debt on the rise, companies offering consumer credit will need to be smarter about collecting payments. Here’s how companies can improve collections by adopting a more behavioural based collection strategy.

May 25, 2018 Assessing the impact of GDPR on debt management By Niall Cooter and Stephen Tebbett. With GDPR live as of 25 May, we explore how this will impact debt management strategies, and in particular the ability for companies to use tailored approaches to collections.

May 08, 2018 Is your credit function ready for the challenge ahead? By Stephen Tebbett and Niall Cooter. As we reported in our recent working capital report, pressure is building in the system, meaning that cash is becoming ever more constrained for businesses.

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