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24 February 2017

The research industry is disrupting itself - r2i warns of the 'post-truth society'

Alison Blair, director in r2i, has had an article published in this year’s edition of the Research Live Industry Report.

01 February 2017

ISPA’s 2017 Spa Industry Study begins

This week sees the launch of the International Spa Association’s (ISPA) 18th annual survey of the U.S. spa industry, the study widely credited as the definitive assessment of the industry in the U.S.

17 January 2017

Launching PwC's 20th CEO Survey

This year marks the 20th anniversary of PwC’s annual CEO survey which tracks CEO confidence on prospects for growth and views on the most pressing issues facing businesses. The results give real insight into today’s (and tomorrow’s) key economic, social, technological and political issues as CEOs shape their business strategies...

12 December 2016

r2i hosts MRS Northern Ireland event

r2i hosts the latest meeting of the Market Research Society's Northern Ireland network.

30 November 2016

Improving customer experience through great complaint management

Great complaint management is not only the right thing to do for customers, it can also improve your bottom line and avoid reputational damages. No firm sets out to disappoint their customers, but sometimes service does not meet expectations. When things go wrong it is in the firm’s best interest...

23 November 2016

APEC CEO 2016: Thriving in a slow-growth world

The results of our annual APEC CEO Survey, which is conducted each year by r2i, have been released by Bob Moritz, PwC Network Chairman, at the APEC CEO Summit in Peru. They show that the past four years have been uneasy for business and policy leaders alike in the 21-member...

16 November 2016

Women in Business Awards – good luck Frances!

PwC prides itself on its diversity and inclusion initiatives, so we were delighted to learn that r2i’s very own Frances McVeigh has been shortlisted for a Women in Business Award for ‘Advancing Diversity in the Workplace’. Frances has been playing an integral role encouraging diversity and inclusion at PwC. She...

04 November 2016

New market realities for real estate

The results of our Emerging Trends in Real Estate (Europe) thought leadership have just been launched and show that the European real estate industry is experiencing a seismic shift in its centre of gravity.

27 October 2016

PwC's Annual Law Firms' survey celebrates 25 years!

The results are out, PwC's Annual Law Firms' Survey report has just been released. PwC's Research to Insight (r2i) are proud to be supporting the PwC's Law Firms' Advisory Group. This iconic survey is the leading legal industry survey, with participants of the survey including 80% of the Top 50...

21 October 2016

Emotional reactions; could it unlock the "why" behind data?

Consumers do not always say what they mean, which is giving rise to new forms of market research based on emotional reactions. In our recent report on the state of the UK market research industry, we found that the growth of the analytics market by more than 350%, along with...

14 October 2016

Shoppers will spend 10% more this holiday season! PwC's 2016 Holiday Outlook report released

Where and when consumers will shop? What drives their purchasing decisions? How are retailers are preparing for the season? Shoppers will spend more this holiday season according to our 2016 Holiday Outlook. And they’re looking forward to an enjoyable shopping experience. In their quest for the perfect gift for themselves...

06 October 2016

PwC r2i finalists for International Research at MRS awards

Congratulations to Research to Insight's (r2i) CEO Survey team in being a finalist in the International Research category at the MRS Awards! This project is a major annual undertaking for r2i working closely with the PwC Global Thought Leadership team. PwC’s Annual Global CEO Survey is a truly distinctive programme...

22 September 2016

What do top cities have in common?

September 2016 sees the release of Cities of Opportunity 7, PwC’s latest glimpse into the state of some of the world’s great cities. For the second edition running, London comes out top, this time followed by runners-up Singapore and Toronto.

01 July 2016

Brexit, getting you a step ahead

We all woke up to the news last Friday of an unexpected and momentous result in the EU Referendum vote. Organisations are now scrambling to understand what this means for their future and how to deal with the uncertainty this has caused. We know that increasingly CEOs were already feeling...

31 May 2016

Regulation may hinder rather than help customer outcomes

Jenny Gillen, r2i Conduct risk continues to be a huge area of focus across regulated industries, particularly financial services, following a catalogue of high profile customer failures in recent years. Does regulation help solve the problem? Does it encourage businesses to do the ‘right’ thing or just create a set...

09 May 2016

r2i: Unlocking the value from insight and data

With exploding growth in data analytics and insight generation, organisations are struggling to drive value from their business intelligence or insight functions. PwC's Research to Insight (r2i) provides the evidence to allow our clients to grow revenue, increase profitability, enhance their brand and improve efficiency by unlocking the real value...

06 May 2016

UK research sector now larger than UK music industry

PwC's Business of Evidence digital report has been launched. This work was conducted by Research to Insight (r2i) for the Market Research Society to estimate the size and growth of the market research industry in the UK. The UK research and evidence market has grown by 62% to £4.8bn in...

27 April 2016

Researchers BE-having differently…

By Gillian Kane A couple of weeks ago I took part in a behavioural economics session at the Insight Management Academy Group (IMAG). The event was a real call to arms for researchers to champion behavioural economics as a mindset and not let other industries grab the lead. Speakers from...

21 April 2016

Aiming off: Reducing poor conduct and behaviour

The third blog in this series from Duncan Wardley discusses culture and behaviour and why we need to move away from a culture of fear in banking. Click here to view the full post.

14 April 2016

r2i @ MRS 2016

Just before Easter, a group from r2i attended the Market Research Society's IMPACT 2016 conference in London. Jane Frost, MRS CEO, opened the conference with a speech to delegates showcasing r2i's recent Business of Evidence study, which measures the size of the UK market research industry. An r2i team also...