Phones 4u Limited (‘P4U or ‘the Company’) - in administration

Published at 16:40 PM on 15 September 2014

Robert Jonathan Hunt, Ian David Green and Robert John Moran of PwC have today been appointed as administrators to Phones 4u Limited (P4U), a leading independent mobile phone retailer with an annual turnover of £1 billion, operating from more than 700 outlets with 5,596 employees.

In addition to its retail operations, P4U also runs its own network operator, Life Mobile Limited, which is also in administration.

Rob Hunt, joint administrator and PwC partner, said:

"This is a very sad day for the business and the many people working there. In light of our impending appointment the directors understandably took the decision to close all the shops today and sent many staff home.

"Our initial focus will be to quickly engage with parties who may be interested in acquiring all or part of the business, and to better understand the financial position and options for the company. The stores will remain closed while we have these conversations.

"We will also be talking to network operators and suppliers, and trying to access funds to pay for the costs of the business, including wages.

"These conversations will determine whether we can re-open stores and trade, and also if and when we can pay the arrears of wages to employees. Our hope is that we will be able to pay all the outstanding wages arrears.”


Notes to editors

  1. There are 720 stores in the  P4U portfolio including 160 concessions in Dixons Carphone outlets
  2. Other companies in the P4U group which do not have any trading assets, but have also entered administration are : 4u Wi-Fi Limited, 4u Limited, Jump 4u Limited, MobileServ Limited, Phosphorus Acquisition Limited, Phones 4U Group Limited, Phones4u Finance Plc


For national queries please contact:

David Jetuah PwC | Media Relations - Tel: 02072121812 | Mobile: 07531439437 Email: 

Gill Carson PwC | Media Relations - Tel: 020 7212 1391 | Mobile: 07837 285466 Email: 


For regional queries please contact :

Midlands: Kathy Maginn Email: Tel: 0121 265 5269 Mobile: 0773 8845 494

North: Claire Kennon Email: Tel: 0161 245 2417 Mobile: 07803 455 674

Northern Ireland: John Compton Email: Tel: 028 9041 5663 Mobile: 07799 346 925

Scotland: Lynn Hunter: Tel: 0141 355 4015 | Mobile: 07841 570487

South and East: Gareth Nicholls Email: Tel: 01603 883 245 Mobile: 07917 783 385 / Gemma Peart

West and Wales; Jessica Poole Email: Direct: +44 (0)117 928 1107

Ireland: Johanna Dehaene Tel 00 353 1 792 6547:  Mobile 00353 86 810 6542


As stated on the Phones 4U website (, the following numbers are available for customers:

Phones 4u Customer Service: 0844 8712253

Technical Support: 0844 8712233

Phones 4u Care (Insurance): 0844 8710535

LIFE Mobile Customer Service: 0844 3221133

Employees: Employees should contact the central HR team on 01782 676 969

Landlords: 0121 265 5895

Creditors and Suppliers: Any creditor or supplier wishing to contact us, should please call Phones 4U Customer Services on 0844 8712253.

Interested parties Any parties who may be interested in purchasing the business and assets in whole or part should email:

Bondholders Bondholders can contact us using the following email address:


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