Millennials at work: Reshaping the workplace in financial services

We often talk about the importance of aligning business and talent management strategy and this is particularly important in the case of the latest set of employees to enter the workplace – the generation known as millennials.

Financial services organisations and their leaders are facing some of the most difficult business conditions in living memory. Markets are under pressure, the focus of global growth is shifting South and East, and the sector is grappling with enormous changes in regulation, technology and customer behaviour. As firms reach into new markets they will find themselves competing not only with each other for talent, but with increasingly ambitious domestic businesses.

The strategic implications of the talent shortage will be keenly felt. The quality and availability of key talent will be crucial to success, allowing businesses to capitalise on opportunities that others may be unable to exploit. But there is a limited supply of appropriate people – 40% of CEOs (surveyed as part of the PwC 15th Annual CEO survey 2012,) in the FS sector believe that it’ll only get harder to hire good people in the future.

Drawing on the results from our latest millennials survey, this report looks at how their unique characteristics demand an innovative approach to recruitment, retention, management and development, which organisations simply can’t afford to ignore.

Download Pwc-millenials-at-work

Contact details
Email: Craig Lunnon
Tel: +44 (0)7714 153483