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21 September 2018

Four key barriers to digital transformation in retail and how to overcome them

By Steve Ingram, Director Last week I had the opportunity to be part of a PwC workshop with a group of retailers and suppliers - all with an interest in accelerating digital transformation in their organisation. Discussions were always going to be interesting. Four common barriers emerged and naturally the...

13 September 2018

The growing presence of the UK in esports

By Andy Fahey, Esports Lead Irrespective of the political or social landscape of a particular time, the UK has always done exceptionally well at putting on big sporting events. Well organised and well supported, the British people have a great record in getting behind these big occasions, using sport as...

11 September 2018

Why manufacturers must take their existing workforce with them as they advance to Industry 4.0

By Cara Haffey As manufacturers digitise their value chains from supplier to customer – a transformation widely termed “Industry 4.0” – they’re undertaking fundamental shifts in how and where they operate and transforming what it is they offer their customers in the process. These changes are driven partly by technology...

12 July 2018

Coming together to boost inclusion: How the diversity in hospitality, travel and leisure charter is providing a rallying point for industry-wide action

By David Trunkfield, UK Hospitality & Leisure Leader Diverse businesses are stronger businesses. I see this every day across my work with clients and colleagues. The reasons are plain to see. Diversity brings fresh perspectives into decision making. Business leaders better reflect the customers they serve. And great talent wants...

11 July 2018

Navigating new consumer shopping habits

By Jacqueline Windsor, Partner Behavioural science has consistently found that habits are essential to human happiness - as shoppers, a regular and frequent routine allows us to navigate the myriad of available shopping options. The retail sector has long benefited from stable consumer shopping habits, allowing retailers to predict shopping...

30 June 2018

Avoiding risks in Construction isn’t about luck – but about asking the right questions

By Chris Scudamore The other day I was discussing today’s risk landscape with the Executive Team of a sizeable Engineering & Construction client. The conversation turned into a debate about the geographies and types of projects they’re currently avoiding, in order to minimise their risks and maximise the chances of...

01 June 2018

Drones revolution could lift construction and manufacturing sector to new heights

By Rob Walker, Engineering and Construction leader in the UK While drones are already providing cheap and efficient ways to map a number of construction sites, tracking the process against schedule and original design, new research from PwC predicts their use could rapidly rise across both the construction and manufacturing...

31 May 2018

For UK manufacturers, realising the full value of the digital supply chain will require a new strategy and more collaborative culture

By Jens Wunderlin For manufacturers based in here the UK, the findings of PwC’s Global Digital Operations Study 2018 bring major cause for concern. The study is the largest of its kind to date, based on responses from 1,155 senior executives in industrial products companies in 26 countries, including 72...

Technology - a means of tackling fraud or an enabler?

By Steve Bewick PwC recently published its latest Global Economic Crime Survey, which looks at trends in fraud and economic crime over the past two years. The headline is that over 50% of UK organisations have been victims of fraud over the last two years. The organisations in the technology...

Consumers and CEOs agree that the economic gloom is being overstated

By Sue Rissbrook, Head of Retail For many years, we have been conducting regular surveys on the mood and behaviour of consumers across the world. In the past, we’ve mined the data to answer fairly narrow questions about shopping habits. But with our 2018 Global Consumer Insights Survey (GCIS), we’ve...

30 May 2018

The logistics of drones - a vision for the future of transport

by Charlie Johnson-Ferguson, UK transport and logistics leader According to new research from PwC, delivery drones could become business as usual in the UK by 2030. Crucially, growing adoption of drone technology across the transport and logistics sector could drive a GDP boost of £1.2bn and, with an uplift in...

16 May 2018

The AI revolution is here in retail and consumer packaged goods – but it’s only the beginning

By Rob McCargow, AI Programme Leader PwC’s Global Consumer Insights Survey (GCIS) is our biggest global consumer survey, capturing the purchasing behaviours of 22,000 consumers in 27 countries. Beneath the macro shifts like the move towards online and mobile shopping, its detailed findings enable us to join the dots and...

03 May 2018

Who do consumers really trust? And why?

By Craig Skelton, Partner My colleague Lisa Hooker recently published a blog post picking out some of the key highlights from our 2018 Global Consumer Insights Survey (GCIS). In this second blog in the series, I’ll drill down into an intangible asset that has a very concrete impact: trust. It’s...

Industry looks to modular homes to solve housing crisis

by Lee Wilkinson, director and housing specialist in our engineering and construction sector team You stand in Sherburn-in-Elmet and gaze across the road and see the behemoth that is the L&G housing factory. The business, L&G Homes, will soon commence operations, at the 550,000 sq ft warehouse in the town,...

25 April 2018

Could Blockchain save the music industry billions?

By Ian Lube The music industry is growing at pace for the first time in years, with global digital music leading the charge with revenues worth US$14.5 billion, forecast to grow at 11.8% CAGR to US$18.6 billion by 2021. Is the industry ecosystem keeping up with the pace? You call...

Retail productivity - finding a way through the myths and misunderstandings

By Lorna Ward, Retail Partner at PwC “We’re working to improve our productivity” is a phrase I hear often from retailers, but the subject is often misunderstood, shrouded by mystery and packed full of myths. What does this actually mean? It’s hard to know where to start and how to...

19 April 2018

UK consumers less optimistic than rest of the world, but ¾ plan to spend more or the same this year

By Lisa Hooker, UK Leader of Consumer Markets at PwC Welcome to the 2018 Global Consumer Insights Survey (GCIS). This is an expanded version of our decade long Total Retail survey. It’s our biggest global consumer survey and now captures the voices and shopping behaviours of over 22,000 consumers in...

10 April 2018

Is Brexit being used as a scapegoat for the current UK hotels growth slowdown?

By Liz Hall, Head of Hospitality & Leisure Research, PwC UK The answer is yes and no, i.e. it’s a bit complicated. First, let’s look at no (it’s not an excuse). Our latest UK economic outlook shows that perceived Brexit uncertainty is dampening UK GDP growth, despite a strong global...

26 March 2018

GDPR is coming. Is your facilities management company ready?

By Raoul Rambaut GDPR put simply, is the single biggest shakeup of data protection law in the past 20 years. And with its enforcement date looming in May 2018, GDPR is a landmark piece of legislation that will impact every entity that holds or uses personal data. There are a...

22 March 2018

Manufacturing outlook on the up as automation takes hold - UKEO

By Cara Haffey The latest UK Economic Outlook has an interesting focus on industry and automation with the view that by the mid-2030s, over 40% of existing jobs in the UK retail and wholesale sector could potentially be impacted by automation. A move that conversely, is likely to reduce prices...