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23 May 2017

Driverless cars provide optimism for those in the UK with mobility challenges

Mark Couttie There is no doubt that driverless cars have the power to transform society. Strategy&’s recent driverless car impact study commissioned by the Society of Motor Manufacturers & Traders – Connected and Autonomous Vehicles: Revolutionising Mobility in Society – confirms this. Over 50% of people who participated in the...

Digital transformation in the construction and engineering industry – part two

In my previous blog, I discussed how the fourth industrial revolution promises to transform the construction and engineering industries, focusing on new technologies and ubiquitous connectivity. In this second part, I’m exploring the impact of the development of ‘digital twins’ and advanced simulations using analytics, as well as new business...

Digital transformation in the construction and engineering industry – part one

There is no doubt that the fourth industrial revolution has the ability to transform businesses and even whole industries. According to research carried out by Virgin Media Business with Oxford Economics in March 2016 (The UK’s £92Bn Digital Opportunity), the construction industry ranks as the third industry most likely to...

22 May 2017

Reimagining the retail store of today: PwC’s Retail Agility Challenge

Retail is ever changing and with continued online consumer growth we are seeing a decrease in visits to physical stores. Our ‘Total Retail’ report suggests that retailers should ensure an optimised and enhanced in-store experience is created to aid shopper conversion. However many retailers still face daily challenges such as...

19 May 2017

The time has come to transfer local authority museums to trust status

Julie Clark and Ian Oakley-Smith Brighton & Hove City Council has announced that from April 2018, it intends operating the city’s Royal Pavilion & Museums via a cultural trust [1]. They believe this will help grow the success of its iconic Royal palace and nationally significant museum collections, while also...

16 May 2017

Funding challenges see local authorities adopt more entrepreneurial approaches to boost museum revenues and drive cost-efficiencies

Julie Clark and Ian Oakley-Smith In the first blog in this three-part series on local authority-managed museums, we examined the context in which today’s museums are operating, the growing need for local authorities to take a hard look at the benefits their museums deliver and at the options for sustaining...

11 May 2017

What innovation capabilities do retailers need to compete and thrive?

By Stephanie Bloor, Director “91% of UK online shoppers now shop at Amazon*” How do other retailers meet this monopoly on customer engagement, innovate and differentiate themselves? In a world where technological advancements are supercharging the ability for organisations to innovate, is it any wonder every retailer is asking themselves...

What’s the future for Local Authority museums? As financial pressures grow, it’s time to think outside the box

Julie Clark and Ian Oakley-Smith There are around 700 local authority museums in England[1] with the majority managed directly by local councils and largely funded by state subsidy. With continued pressure on funding, local authority spending on non-statutory services such as museums, is inevitably coming under the microscope as it...

10 May 2017

Cyber security: The retail sector under attack

Retail and consumer organisations are regularly suffering data breaches, yet only 58% have an overall security strategy. All sectors face a range of cyber threats, but the retail sector appears particularly badly hit. PwC’s annual Global State of Information Security Survey 2017 found that organisations in the retail and consumer...

08 May 2017

Beyond Brexit: Spotlight on Automotive

In our recent client webcast, Beyond Brexit, What's the Deal? (27 April) Darren Jukes, UK Industrial Products & Services Leader gave his overview on the UK automotive industry. For more information and the full webcast please visit http://www.pwc.co.uk/the-eu-referendum/. Darren Jukes | Partner, Corporate Finance & Industrial Products Leader Profile |...

03 May 2017

SSRO: A fair and reasonable profit?

The profit suppliers can include in the price of single source contracts has changed since the introduction of the new single source regime. The new methodology used by the Single Source Regulations Office (SSRO) has reduced substantially the baseline rate recommend to the SofS, and the statutory regime means this...

02 May 2017

Thinking outside the box: Innovation in retail

If you were looking for one word to describe the retail world in over the last few years, innovation sums it up pretty well. Retailers have gone through huge transformations over the past year. Look at Sweaty Betty, which now offers workout classes inside its stores. Or Amazon, which has...

20 April 2017

How does a retailer manage the digital disruption to win customers?

“It’s important to remember that your competitor is only one click away”* Retailers are facing disruption from both nontraditional and traditional competitors who are exploiting digital technologies to win customers. This may be through having a more user friendly website or mobile app, creating the best shopping experience through augmented...

05 April 2017

Keeping off the rocks? Navigating restructuring in shipping & offshore

By Steve Moll, Matthew Little and Nasos Tsarouchis The message is clear, the shipping sector outlook appears challenging. Many have withstood the difficult environment so far, but cash buffers are continuing to erode, and without new sources of liquidity some will inevitably face a financing crunch either this year or...

04 April 2017

Will Virtual Reality mean ‘Virtual Retail’?

By Jeremy Dalton I freely admit to having been a bit of a geek about VR for a very long time now. But when you start seeing VR devices advertised on primetime TV – the Sony Playstation VR, in this case – then you know that geekery has definitely gone...

How can I help you? The power of personal connections

By David Oliver Here’s the thing: when it comes to retail, it’s the connection between the customer and the retailer that makes the ultimate difference. It’s the game-changer that converts lukewarm interest into sales, and occasional purchases into a lifetime of loyalty. So how can retailers build this precious connection...

31 March 2017

Wearables: The key to an immersive in store experience?

By Craig Skelton According to recent research from PwC*, 55% of English consumers now own a wearable device with the most popular device being a fitness band (49%) followed by smart watches (37%). A further 15%** of consumers purchase products using their next generation wearables. But why are consumers using...

Opinion: Making omnichannel pay – the next challenge

By David Oliver Many retailers have started to question fundamentally the way they organise their business for omnichannel. Having begun by treating online as a separate start-up business, with its own resources and P&L accountability, there has been a growing recognition that this model is unsustainable. First, it is difficult...

23 March 2017

The gold standard of retail: How to build trust in uncertain times

By Sue Rissbrook In uncertain times, investors look to gold as a safe haven; shoppers do the same, turning to the retailers they know and trust. 2016 was a year of huge disruptions, both politically and economically, and we can see the consequences in everything from rises in food prices...

08 March 2017

Managing cyber risk in retail: A winning strategy

Information is power. As retailers, you have an enviable volume of data at your fingertips. By analysing this data you can make strategic decisions to enhance the customer experience, from personalised offers and recommendation engines to the development of new products. Customers no longer get excited about personalisation, they expect...