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24 October 2017

What does GDPR mean for Business Continuity Planning (BCP) Leaders?

By Hilary Coote and Charley Newnham Our systems, records, planning and our plans often contain personal information, allowing us to reach our people quickly and use individuals and teams to respond to incidents and crises. It may also include other information such as assets tied to individuals and teams, and...

20 June 2017

Talking Resilience: when an outage becomes a crisis, how deep should we dig for root cause?

By Charley Newnham & Gitesh Khodiyar IT outages are nothing new. Just think about your own organisation. You know they happen a lot, they just aren’t as public as some that we’ve seen in the news recently. What happens after an outage is generally dictated by the extent to which...

19 May 2017

Cyber: learning to speak a new BCM and crisis leadership language

By Lawrence Luscombe at PwC “Find an interpreter or at least learn the basics of the language. Even better...do both.” This sounded like solid advice as I eavesdropped on my colleague’s phone call, imagining the anonymous recipient gearing up for an expedition across the Andes or preparing for an arduous...

18 May 2017

Cyber confessions from a Resilience, BCM and crisis leader

By Charley Newnham at PwC I am worried. I don’t know enough about “cyber”. Is this going to hurt my career? These are three thoughts that I confess I’ve had, and I know that I am not alone on this issue. In my case, these thoughts are not recent. In...

17 May 2017

How to get your Board to be cyber-savvy

By Peter White, Senior Manager at PwC Every week it seems there is another significant data breach or cyber-attack hitting the headline with the CEO having to explain what went wrong and what their organisation is doing about it. But the damage has been done and there some companies where...

16 May 2017

What happens to BCM when the cyber response isn’t exercised?

By Tom Wootton and Per-Olof Ahlstrom at PwC I recently reviewed the Business Continuity Management (BCM) and crisis management programme of an organisation with operations across the UK. As I did so, I was asked to keep an eye on how they may cope if they were compromised by a...

15 May 2017

Cyber crisis response: 4 common pitfalls and how to approach them

By Paul Robertson, Director, Crisis Leadership at PwC In recent years my team and I seem to have delivered more crisis response projects around cyber than any other threat or risk issue. In fact, the current ratio is probably about 5:1 in favour of the world of hacking, breach and...

17 March 2017

What does the future hold for business continuity management professionals?

By Charley Newnham In the summer of 2016 the BCI and PwC came together to tackle a question that has been in the air for some time: has the emergence of interest in organisational resilience altered the career paths of those working in Business Continuity Management (BCM)? And whether it...

03 January 2017

PwC wins ‘BCM Consulting Firm of the Year’ 3 years in a row

By Martin Caddick Our multiple award-winning Business Continuity Management (BCM) team is delighted to have received another accolade for its work: being named BCM Consulting Firm of the Year from Corporate Livewire for the third year running. This is one of a string of over 20 awards our Crisis and...

21 November 2016

Musings from the conference

By Rebecca Robinson Last week was the annual BCI World Conference and, along with some colleagues from PwC and the BCI, I facilitated a debate on what the future holds for BCM. Our conversations were based on the summer survey that we conducted with the BCI, and were infused with...